Mac Support

An IT partner that unifies device management with reliable support around the clock.

Businesses Rely on Us

Chat with an Apple Certified Expert

Deliver a secure, stable, and high-quality experience to your hybrid workforce from anywhere.

Why choose Technology Advisory Group for Mac Support?

  • Connect with a verified professional in minutes. No downtime. No waiting for appointments.
  • From password issues to login problems, our experts answer your tech questions–fast.
  • Get support for all Apple devices and software company-wide from one IT company.
  • A team of experts is ready to support your business whenever you need it, including after hours.
  • Rapidly repair any computer hardware with remote and on-site support.

Request a Quote for Mac Support

Hear From Satisfied Clients

“Since we began our association with Technology Advisory Group we have found them to be professional, responsive and easy to work with – providing us excellent value for the dollars we have spent. Thanks to Technology Advisory Group, we now have control over our computer system – it doesn’t control us.”

 

LAW FIRM, PROVIDENCE, RI

“We are a small agency and do not have an in-house IT department. Technology Advisory Group serves in that role for us and has been very responsive to our needs. They identify issues promptly and provide timely and appropriate solutions. TAG is a great technology partner for our organization.”

 

HOSPITALITY COMPANY, PROVIDENCE, RI

“I just wanted to thank you for your immediate response to my request for the restoration of a directory that was essential to our business operation.”

 

DETENTION FACILITY, CENTRAL FALLS, RI

“Service is excellent! We are a small customer and are still given immediate attention.”

 

SUBMITTED VIA CUSTOMER SATISFACTION SURVEY

“Usually when we need help it’s important to us, and the response from TAG has always been excellent. All of the staff is extremely responsive and helpful, a pleasure working with all of you.”

 

SUBMITTED VIA CUSTOMER SATISFACTION SURVEY

“When it came time for the East Greenwich Yacht Club to replace their server, we obtained quotes from several vendors. We chose TAG as our IT partner because of the straight forward quote with no hidden costs and their thorough analysis of our existing system. The installation of the server and related software by the TAG tech person was seamless and follow up support is excellent. As a firm believer in you get what you pay for, TAG delivers professional and quality service and I would recommend any organization consider TAG as an IT partner.”

 

YACHT CLUB,, EAST GREENWICH, RI

“The Providence Warwick CVB is a small agency and does not have an in-house IT department. Technology Advisory Group serves in that role for us and has been very responsive to our needs. They identify issues promptly and provide timely and appropriate solutions. TAG is a great technology partner for our organization.”

 

HOSPITALITY COMPANY, PROVIDENCE, RI

Trusted Technology Advisory Group: Your Mac Support Partner

75+

Current clients

25+ Years

Providing services for small and medium-sized enterprises

1500+

Managed computer systems and servers

Learn More About Our Mac Support

Minimize Downtime for Your Business Small and medium-sized businesses (SMBs) often struggle with productivity software that isn't quite right—leading to wasted time and frustration. Our service ensures your team has the right tools, from word processors to spreadsheets, tailored to your specific needs. We streamline software to enhance collaboration, simplify tasks, and boost efficiency, letting you focus on what you do best: growing your business.
Eliminate Email Frustrations Email is the backbone of business communication, yet issues like lost emails, spam, and synchronization errors can hinder your operations. We provide comprehensive email support, ensuring your team's email systems are reliable, secure, and seamlessly integrated with your other tools. This means less downtime and more productive communication for your business.
Protect Your Business Against Worst-Case Scenarios Apple’s Mac ecosystem is more secure, but that doesn’t mean its infallible. Macs, iPhones, iPhones, and Mac Servers are just as susceptible to attacks and breaches. Protect your business with automatic backups, sophisticated disaster recovery, and advanced business continuity planning. Implement proven backup and recovery processes to safeguard your data and applications against disasters and cyberattacks. Plan contingencies to keep your business running even in the worst attacks.
Protect Your Systems, Manage Internet Traffic Internet browsers are gateways to the digital world, but issues like slow performance, security vulnerabilities, and compatibility problems can disrupt your business. We optimize your browser setup, ensuring fast, secure, and efficient access to web resources. This maximizes online productivity, keeps your data safe, and provides a smoother browsing experience for your team.
Onboard and Offboard Employees Effortlessly Adding new devices to your network can be a technical headache, potentially slowing down your operations. Our onboarding services for devices ensure each piece of hardware is correctly configured, secure, and fully integrated with your existing systems. This smooth process minimizes downtime, letting your team focus on their work with the best tools at their fingertips.

Trust the Experts for Mac Support

Mac Support

Effortless User Management and Device Setup

Whether you want to set up a device for a new employee, share an app with the whole marketing team, or change password settings for everyone, we can help you do it all in one go. Whether employees are in the same location as you or elsewhere, they just sign in to set up — straight out of the box. And employees can easily sign in to enroll and set up existing devices, too. Create user groups based on rules like location, role, or team. And you can import users from Microsoft Azure Active Directory and Google Workspace to automatically add them to groups.

Stay Up-to-Date & Agile Across Operations

Adaptability can make or break a small business. It’s also the difference between standing out and blending in for larger enterprises. Efficient technology is a crucial part of business resilience. If you’re running slow or outdated computer systems, you’re falling behind. Our IT support team can help you fix that. Whenever we look at your issue, we also take a look at what caused it and what we can optimize. That practice gives you the added benefit of a more future-proof IT system and more future-proof business.
Mac Support

Seamless Support for Teams of Any Size

Enjoy flexible services from a team that supports everyone from start-ups to large organizations
Mac Support

IT Infrastructure Support Like No One Else

Nothing in your IT system can run without a great infrastructure. If no amount of software troubleshooting can fix a pesky IT challenge, your infrastructure might be the problem. Alongside our excellent hardware services, we can assess and improve your infrastructure set up. We’ll look at everything from cable management, to room temperature, to server rack design to ensure everything operates at peak performance. Looking to upgrade? You can also call us. We’re great at installing and configuring IT systems that last.

FAQs

How do I access Mac support?

Accessing direct Mac support from Apple can be challenging, especially for businesses requiring prompt and specialized assistance. While Apple offers a variety of online resources, navigating through these options to find the right support can be time-consuming. For businesses, partnering with a dedicated IT support company ensures direct access to expert guidance, tailored to address specific Mac-related needs efficiently.

Is Mac technical support free?

While Apple provides some level of free technical support, including online resources and community forums, more comprehensive support often comes at a significant cost. Paid support plans can be expensive, and finding the right level of assistance for complex issues may require additional investment. Outsourcing your Mac support to a specialized IT company can be a cost-effective solution, offering expert service without the high costs associated with premium Apple support plans.

How do I talk to an Apple support person?

Talking directly to an Apple support person can be a daunting task, often involving long wait times and navigating through automated systems. For businesses, this can lead to extended downtime and frustration. By outsourcing your Mac support, you gain immediate access to dedicated professionals who understand your business needs and provide personalized, efficient solutions without the hassle of dealing directly with Apple.

Why should I outsource Mac support?

Outsourcing Mac support offers several advantages, including access to expert knowledge, round-the-clock support, and cost savings on training and infrastructure. It allows your business to focus on core activities while ensuring your Mac systems are managed by specialists. This strategic approach enhances operational efficiency, reduces downtime, and improves overall IT system performance.

What are the benefits of Mac support?

The benefits of Mac support include immediate access to technical expertise, timely resolution of issues, and proactive system management. It ensures your Mac environment is optimized, secure, and up-to-date, minimizing disruptions to your business operations. Additionally, quality support can lead to increased user satisfaction by providing a stable and efficient computing experience for your team.

Industry Partners That Trust TAG for IT Services


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