I just wanted to thank you for your immediate response to my request for the restoration of a directory that was essential to our business operation. What was more impressive was the speed in which the directory was restored. You logged in remotely and within a few minutes I had the directory which had been corrupted back with a copy from 15 minutes prior to the problem occurring. I could not have accomplished this with the old tape backup system.I am very pleased with the new Total Data Care and your response time.