As your business partner, we don’t want to wait for a problem to arise. Instead, we offer pro-active support to keep your technology running as smoothly as possible. We have technical resources dedicated specifically to provide proactive support to ensure that your systems are ready when you want them. Our Network Administrators follow a carefully designed process of audit, verification, implementation and reporting to ensure that your technology and processes are secure and optimized.
The Network Administration role is key to the overall result your company will experience as compared to the “normal” reactive support model that has previously been accepted from technology support companies.
Typical areas that are not addressed by reactive technology support companies are:
- Assistance with compliance-related requirements
- Line of business application support
- Computer Use Policies
- Best Practices
- Business Continuity & Disaster Recovery
- Asset Management
- Management of all your IT-related vendors
Don’t accept technology support companies that only deal with your problems after they happen. Partner with us and let us help you manage your technology and avoid problems in the future.