Continually more pressure is being placed on every small business to maximize technology to remain competitive. The problem is that technology can often be confusing and frustrating whether you are the business owner or person responsible for technology. Making the wrong decisions, not keeping up with your competitors, and missing out on productivity solutions can cost you money and/or drain critical resources.
- Relying on Break/Fix support from your vendor leaves you frustrated, concerned about costs and losing revenue due to lost productivity.
- TAG has developed a support approach that is consistent with a large organization IT Department including Strategic planning and guidance, proactive support, regularly scheduled maintenance and Business Continuity & Disaster Recovery — all under one roof with extensively developed processes and procedures.
- Every TAG customer is assigned a dedicated person whose role is to provide executive level planning and guidance to the senior members of your company. We will help with all your technology decisions to ensure that your business is leveraging technology to the fullest for maximum productivity of your employees and satisfaction of your customers.
- Proactively, we continuously check and resolve root-cause issues that typically go on forever under a standard vendor support approach. Our comprehensive Best Practices reviews protect you and provide compliance with your individual business requirements, whatever they may be. Without proactive support, you are running your business with your eyes closed.
- Reactively, on the occasion where an unavoidable event or failure occurs, we respond to your needs immediately with highly trained staff which has extensive field experience allowing you to remain focused on your business and not your technology.
Your satisfaction is our #1 priority
- Our professional staff is committed to excellent service every day.
- Providing businesses with IT Advice and support since 1996, we can help you maximize efficiency with forward-thinking solutions.
- Our local staff provides you with appointments that are on-time, every time.
- Our professional, gold standard service is only a call or click away.